
In simple words, your drive is formatted to NTFS and it is not compatible with PS4.

This is one of t he simple methods to format the disk and resolve PS4 the USB storage device is not connected error. Solution#2: Format NTFS Drive To FAT32 Via Windows Explorer Here you can select the file system to be exFAT.Īlternatively, you can also format NTFS drive to FAT32 via Windows file explorer. At the last step, select “Format this volume with…”. Step 5: Follow the onscreen step to move ahead. Step 4: Right-click on the unallocated disk and select “ New Simple Volume”. Now your USB drive is empty showing as Unallocated. Step 3: Right-click on the USB drive and select “ Delete Volume”. Step 2: Click “ Disk Management”, under Storage. Right-click “ My Computer” in Windows 7 or “ This PC” in Windows 10. Below follow the steps on how to do this.

So, you have to convert the USB drive NTFS file system to the FAT32/exFAT file system. As mentioned-above that PS4 only supports FAT32 and exFAT file system. If your USB drive came with the NTFS file system, then the PS4 game console will not support it. Solution #1: Format USB Drive To FAT32 or exFAT
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